At Race Challenges ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual endurance events platform.
When you sign in with Google, we collect:
We do not access your Google Drive, Gmail, Calendar, or any other Google services. We only use your Google account for authentication purposes.
By creating an account or registering for an event, you consent to receive email communications from Race Challenges. We send three categories of emails:
These emails are essential for service delivery and cannot be opted out of:
Sent to registered participants based on their event participation:
Marketing communications about our platform and community:
You may opt out of promotional emails at any time by clicking the unsubscribe link included in every promotional email, or by updating your email preferences in your profile settings, or by contacting us at [email protected].
If another user registers you as a guest for an event, you will receive transactional and event-related emails for that registration. The person registering you has confirmed they have your consent to share your email address and for you to receive these communications.
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
We maintain PCI compliance through our partnership with Wam. Card data is processed in a fully isolated, PCI-certified environment. Our platform does not directly handle sensitive card information.
We collect and retain the following payment-related information:
Payment data is shared only with:
We never sell or share your payment information for marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
We retain your personal information for as long as necessary to:
If you delete your account, we will remove your personal information from our active databases within 30 days. Some data may be retained in backup systems for up to 90 days.
Your information is stored locally and processed within Trinidad and Tobago. Some cloud infrastructure used for web serving may involve data transfers to other countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
You have the right to:
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences.
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Race Challenges
Trinidad and Tobago
[email protected]